Air New Zealand Air Ambulance has begun rolling out a medical messaging platform powered by Celo Health to enable immediate and secure communication between air medical teams and third-party medical teams.
The aeromedical services provider operates the nation’s largest aeromedical fleet with 11 fixed-wing aircraft.
why it matters
NZ Air Ambulance is in touch with all New Zealand hospitals from six locations and said secure real-time communication is essential to “enable rapid coordination and informed decision-making”. Ta.
Celo’s messaging platform meets both ISO and HIPAA security requirements. NZ Air Ambulance CEO Annabelle Toogood said that besides security features, the solution was also chosen because it is dedicated to healthcare and is a standalone tool rather than an add-on.
the bigger trend
Additionally, Celo is already in use by some third-party care teams that NZ Air Ambulance works with. Among them is Third Age Health, which operates more than 50 residential aged care facilities and some primary health care services nationwide.organization We first tried Celo last year to ensure communication among staff before the COVID-19 outbreak. Its use has since expanded to include clinicians and nursing home partners.
“Some of the third-party care teams we work with already use the Celo system, and our licensing agreement with Celo extends to other third parties for full interoperability. We did it because it’s key to patient outcomes,” Toogood explained.
Meanwhile, Celo is currently deployed by Doctors Without Borders to teams in over 86 countries.